Privacy Policy

Creative Management Solutions

Last updated: October 2026

1. Introduction

Creative Management Solutions respects your privacy and is dedicated to protecting user data across cmsgroup.in and associated digital applications (including VibeFit and OfferSpot). This policy explains our data processing practices in compliance with applicable Indian data protection laws.

2. Information We Collect

• Account & Contact Data: Name, phone number, and email address when you register, contact support, or purchase a service.
• Transaction Details: Payment transaction identifiers, amount, and timestamp necessary to verify service provisioning (payment card or bank credentials are processed exclusively via RBI-authorized payment gateways and are never stored on our servers).
• App Usage & Merchant Listings: Business listing details, store offers, and interaction metrics.

3. Purpose of Processing

We process information solely to provision services, confirm and manage listing orders, prevent unauthorized access or fraud, provide technical support, and fulfill statutory compliance requirements.

4. Data Sharing & Security

We do not sell personal data to third parties. Data is shared strictly with secure service infrastructure providers (such as hosting, SMS/email utilities, and payment gateways) required to fulfill core operations. We apply industry-standard TLS encryption for all data in transit.

5. User Rights & Data Deletion

Users may request review, modification, or deletion of their account records and personal data at any time by writing to support@cmsgroup.in.

6. Contact & Grievance Redressal

If you have any questions or complaints regarding this Privacy Policy, please contact our grievance desk at support@cmsgroup.in or by post at our registered office in Punavale, Pune - 411033.